Our services for organisations

Our services are based on extensive experience of working with organisations providing support to individuals needing or drawing on health and social care across England.


Discovery session

An exploratory session with a practising solicitor to understand your organisation’s specific legal needs and determine how best our services can support them.

  • Overview:

    1-hour online session: with a practising solicitor designed for up to 8 attendees from your organisation.

    Tailored consultation:

    Explore how our legal membership services can address your organisation’s specific challenges in supporting those with health and social care needs.

Legal advice sessions

Offering up to eight legal advice sessions per month for the advisers in your organisation or the individuals you support. Our expert legal team will guide them through complex social care issues and provide timely, solutions-focused advice.

  • Surgery calls:

    Discuss cases with us and receive health and social care legal advice and strategic direction to support people who draw on health and social care. We help you understand the situation and suggest next steps.

    Resources:

    Access a wealth of legal resources, including factsheets and template letters, to help your team provide quick, practical advice.

    Membership data reports:

    Stay informed with monthly reports that summarise advice provided and highlight trends.

Casework

Offers hands-on support, up to eight days per month, ensuring those you serve receive the care they’re entitled to. We provide proactive case management, strategic guidance, and legal training to maximise your impact.

  • Surgery calls:

    Discuss cases with our legal experts and receive strategic direction to support individuals who draw on health and social care. We assess situations and provide actionable advice.

    Triage calls:

    If more information is required, we connect directly with individuals or their families for further assessment, guiding them on next steps.

    Casework:

    If needed, our legal experts will take on the case to resolve the issue.

    Monthly meetings with legal managers:

    To share your organisation’s evolving needs, address training gaps, and receive updates on trends, regulations, and emerging legal issues.

    Training:

    In-depth, tailored training for your team on social care law, including the Care Act 2014, other relevant legislation, and how to get the most out of your membership.

    Resources:

    Access factsheets, template letters, and other legal resources for efficient problem-solving.

    Membership data reports:

    Receive data-driven insights that help you track trends and anticipate issues, ensuring proactive case management.

Legal rights training

Empowers your team with the knowledge and confidence to advocate for those who need and draw on social care, using the Care Act 2014 and other legislation to promote individual rights

AccessAva online service

With AccessAva, you can give the people you support free 24/7 guidance on their social care rights, without the confusing jargon. Developed by specialist lawyers, it listens to the people you support and provides clear, personalised guidance and practical next steps on their social care rights.

More info

Expert legal verification

Ensure your communications are legally accurate and compliant with the latest social care laws by leveraging our subject matter expertise. Our legal experts help verify your content, so you can confidently provide accurate, trustworthy information to those you support.

Testimonials from our member organisations

  • Working in partnership with Access Social Care has been a vital support for our community in Croydon. Their expert legal advice and guidance around social care rights have empowered Croydon residents—especially people with learning disabilities and their families—to better understand and advocate for the support they need. Together, we are helping to reduce barriers, challenge inequality, and ensure local people can live with dignity, independence, and choice.

    Katherine wynne, CRO at Croydon Mencap

  • If there was ever a time that people and families needed sound advice and guidance about their rights, it is now. Access Social Care has been a game changer for us as a provider and for those we support. They have helped our staff feel more confident to challenge when they come across unlawful practice; they have helped our central office staff challenge cuts to individual funding and most importantly have supported us to ensure the hard fought for rights of people are protected.

    Sarah Maguire Co-Chair Learning Disability England & a Trustee for Assess Social Care, retired CEO Choice Support

  • Avenues are proud to work with Access Social Care. We value the support and professional advice we receive, and this has indirectly helped to build the knowledge and skills of our managers...we couldn’t have asked for better support. The return on investment has been remarkable.

    Jo Land, Group Chief Executive, the avenues group and Assess Social Care Trustee

  • Access Social Care made sure the family and the person with a learning disability had a voice. Julie channeled and reflected their views in a rational and reasoned way using legal frameworks. This helped reduce conflict despite heightened emotions. We made good progress.

    Our caseworker secured an increased package of care for our client from the learning disability team in Gloucestershire​

  • The training has equipped our managers with the confidence and skills to use legal language effectively and advocate for the rights of the people we support.

    Staff member who took part in our legal rights training

  • This training has been instrumental in helping us ensure that individuals with learning disabilities receive the care and support they are legally entitled to.

    Staff member who took part in our legal rights training

Have questions about our services or want to become a member?

Contact us by emailing enquiries@accesscharity.org.uk

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